All the Answers You Need to Make The Crossing at Thornton Ferry Home
How do I apply for an apartment at The Crossing at Thornton Ferry?
You can apply online through our website. Simply select your desired floor plan, complete the secure application, and submit any required documents.
What do I need to qualify for an apartment?
We review income, rental history, and credit/background reports. Contact our leasing office for specific qualification guidelines
Is renters insurance required?
Renters insurance is not required, but it is highly recommended. It can help protect your personal belongings in case of fire, theft, or other unexpected events. We recommend speaking with an insurance agent for more information about renters' insurance policies.
How soon can I move in after my application is approved?
If your apartment is available, you can move in as soon as your lease is signed and your first payment is made.
Is The Crossing at Thornton Ferry a pet friendly community?
Yes! The Crossing at Thornton Ferry is a pet-friendly community allowing cats and dogs and follows all city ordinances regarding breed restrictions. Each apartment may have up to two pets.
Is there a pet fee or monthly pet rent?
Yes! We welcome up to 2 pets per apartment. Pets under 25 lbs have a $300 non-refundable fee, pets over 25 lbs have a $500 non-refundable fee, and there is a $25 monthly pet rent per pet.
Are there any pet amenities at The Crossing at Thornton Ferry?
The Crossing at Thornton Ferry is a pet-friendly community with features that make life easier for you and your pets. You’ll find convenient pet waste stations throughout the community, along with plenty of green space and sidewalks perfect for daily walks and outdoor time with your furry friends.
Is there maintenance on-site?
Our maintenance staff is onsite during office hours. For maintenance emergencies, maintenance is available 24 hours a day. In the event of a maintenance emergency, please call the office directly.
How do I submit a maintenance request?
You can submit a service request by logging into your resident app or directly on the website under the Residents tab. For emergencies, please call the office directly.
Is there 24-Hour Emergency Maintenance?
Yes! Our maintenance team is available 24/7 for emergency situations. Please call the office directly in the event of an emergency.